KeyCorp is a bank-based financial services company, which operates through its subsidiary, KeyBank National Association (KeyBank). Through, KeyBank and certain other subsidiaries, it provides a range of retail and commercial banking, commercial leasing, investment management, consumer finance, student loan refinancing, commercial mortgage servicing and special servicing, and investment banking products and services to individual, corporate, and institutional clients. The Company's Consumer Bank serves individuals and small businesses by offering a range of deposit and investment products, personal finance and financial wellness services, lending, credit card and business advisory services, among others. Its Commercial Bank is an aggregation of its Institutional and Commercial operating segments. The Institutional operating segment delivers a suite of banking and capital markets products to its clients. The Commercial operating segment serves the needs of middle market clients.